Contacts
Every visitor who shared their details — name, email, phone — collected automatically from your chatbot's conversations, searchable and exportable as CSV.
What the Contacts tab shows
Open a chatbot → Contacts to see every lead it captured. Each row shows whatever the visitor shared and links back to the conversation it came from.
- →Name, email, and phone (whatever was provided)
- →Capture date and source chatbot
- →Click a contact to open its full conversation
How contacts are captured
A contact is created automatically whenever a visitor shares their email or phone during a chat — through the lead-capture prompt, when booking an appointment, or when the assistant asks for a way to follow up (for example after a question it couldn't fully answer). No manual entry is needed.
Search
Use the search box to find a contact by name, email, or phone. The list is ordered newest-first.
Export to CSV
Click 'Export CSV' to download the chatbot's contacts — ready to import into your CRM or email tool. The file includes name, email, phone, source, and capture date.
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