Answer policy, returns, billing, and account questions from your knowledge base. Route complex tickets with context so agents always know what they need.
Built for
Handle returns, shipping, billing, and account questions instantly — no agent needed for routine queries.
Collect visitor intent, account details, and issue description before handing off to a human agent.
Accurate, source-grounded responses 24/7 — even when your team is offline.
AskGPT is strongest when your website has clear pages, service details, policies, and contact paths. The setup flow crawls your pages and lets you approve knowledge before the chatbot goes live.
Crawl your support docs, FAQ pages, and policy pages to build an accurate knowledge base.
Set what happens when the chatbot can't help — handoff copy, email capture, or escalation path.
Review unanswered questions in the dashboard and add answers to close knowledge gaps over time.
These examples use made-up businesses so you can explore the experience without real customer data.
ShopNest Support
An e-commerce support assistant for returns and shipping questions.
Helios SaaS Support
A product support bot for billing and account management.
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