Browse by category to find the features that matter most to you.
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Import from URLs
Enter any URL and the crawler automatically visits every linked page, extracting clean content — handles React, Vue, and JavaScript-rendered sites via Firecrawl.
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Upload Files
Upload PDF, DOCX, TXT, CSV, and Markdown files up to 20MB. Content is automatically extracted, chunked, and indexed into your chatbot's knowledge base.
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Paste Text Directly
Paste FAQs, product descriptions, policies, or any raw text. It becomes part of your chatbot's knowledge instantly — no formatting required.
❓
Q&A Training Pairs
Create precise question-answer pairs for predictable, controlled responses on high-stakes topics. Override AI responses with exact answers for specific questions.
🤖
GPT-4.1-mini & GPT-4.1
Switch between GPT-4.1-mini (fast and economical) and GPT-4.1 (deeper, more accurate) per chatbot. Mix models across your account to optimize cost vs. quality.
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Auto-Sync with MD5 Detection
Daily background sync re-checks all indexed URLs. Using MD5 content hashing, only changed pages are re-indexed — saving up to 82% on re-crawl API costs.
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Vector Database (Pinecone)
Every piece of content is embedded and stored in Pinecone — a high-speed vector database. Semantic search ensures the most relevant chunks are retrieved per query.
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Training Source Manager
See all training sources in one view. Check indexing status, page count, last sync time, and remove outdated sources with one click.
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RAG Architecture
Retrieval-Augmented Generation means your chatbot only answers from your actual content — not hallucinated facts. If it doesn't know, it says so honestly.
🎨
Custom Appearance
Brand the chat widget completely — choose colors, upload your avatar, set the welcome message, and position the widget. Looks built in-house, not off the shelf.
⚡
Quick Prompts (Icebreakers)
Pre-set buttons visitors can tap to start a conversation. Guide users to the most common questions and increase engagement from the first second.
💬
Full Chat History
Review every conversation in detail. Filter by date, rating, email captured, or escalation status. Identify gaps and improve your chatbot's knowledge base continuously.
👤
Human Escalation
When the AI can't help, visitors seamlessly hand off to a live agent. Set custom escalation triggers, routing rules, and handoff messages.
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95 Languages Automatically
The chatbot detects the visitor's language and responds in it — no extra setup, no separate bots. One chatbot serves your entire global audience.
📧
Lead Capture
The chatbot captures visitor name, email, and phone number during conversation. All leads stored in your dashboard and exportable to CSV or your CRM.
🎭
Custom Personas
Give your chatbot a name, personality, and communication style. Set the tone (formal/casual), language style, and system-level instructions for consistent behavior.
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Advanced AI Controls
Fine-tune temperature (creativity vs. precision), max token length, context window, and fallback behavior. Full control over how the AI generates responses.
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Live Playground
Test your chatbot in real-time before publishing. See exactly how it will respond to any question, then refine training content or settings immediately.
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Functions / Webhooks
Trigger external actions from chat. When a visitor asks to book a demo, create a ticket, or update a record — your chatbot fires a webhook automatically.
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Email Conversation Summaries
Daily email digests of chatbot conversations sent to your inbox. Stay on top of what customers are asking without logging into the dashboard every day.
🔌
REST API
Programmatic access to manage chatbots, add training content, pull conversation data, and update settings. Full OpenAPI-compatible documentation included.
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Platform Integrations
Native integrations with Crisp, Intercom, Zendesk, Slack, Freshchat, and more. Connect ASKGPT to your existing helpdesk or messaging stack in minutes.
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Team Members & Roles
Invite teammates with role-based access — Owner, Editor, or Viewer. Multiple people can manage, monitor, and improve chatbots without sharing credentials.
🌐
Shadow DOM Embed Widget
Paste one <script> tag on any website. Shadow DOM technology completely isolates the widget's CSS — zero style conflicts on WordPress, Shopify, Webflow, or custom HTML.
📊
Analytics Dashboard
Track total conversations, messages, resolution rate, lead capture rate, and sentiment scores. Understand how your chatbot is performing and where to improve.
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Data Export
Export chat history, leads, and analytics to CSV. Import leads directly into your CRM or build custom reports from the raw data.
🛡️
SOC 2 Type II Certified
Completed independent third-party SOC 2 Type II examination covering security, availability, and confidentiality trust criteria. Audit reports available for Enterprise customers.
🇪🇺
GDPR Compliant
Fully compliant with EU General Data Protection Regulation. Data Processing Agreement (DPA) available for Scale and Enterprise customers per GDPR Article 28.
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HIPAA Compliant
Implements required safeguards for Protected Health Information (PHI). Business Associate Agreement (BAA) available for Enterprise plan healthcare providers.
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End-to-End Encryption
All data encrypted in transit with TLS 1.2+ and at rest using AES-256. Your content and conversation data is always protected — in the cloud and on wire.
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Tenant Isolation
Every account uses a dedicated, isolated namespace in the vector database. Your data is cryptographically separated — no cross-tenant data leakage is possible.
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Data Processing Agreement
DPA ensures GDPR Article 28 compliance for the data controller–processor relationship. Available for Scale and Enterprise customers upon request.